LEGAL & PRIVACY

Privacy Policy

Your privacy matters to us. This Privacy Policy explains how Sigma-Tech Computers may collect, use, protect and handle information when you visit or interact with our website.

Last Updated: October 24, 2024

1. Introduction

Sigma-Tech Computers ("we", "us", "our" or "Sigma-Tech Computers") respects the privacy of visitors to our website and is committed to handling personal information responsibly. This Privacy Policy explains the types of information that may be collected through this website, how such information may be used, how we seek to protect it, and the choices available to visitors. By using this website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please discontinue use of the website.

2. Information We May Collect

We collect information about you in various ways when you visit our website. This includes information you provide directly to us and information collected automatically through cookies, network communication, and diagnostic tools.

A. Information You Provide

Contact Details: Name, email address, phone number, and mailing address when filling out a form.
Account Registration: Username, passwords, and security credentials.
Inquiries & Support: Transcripts of customer support chats, emails, and troubleshooting details.
Transaction Data: Billing info and history for hardware/service purchases.

B. Information Collected Automatically

Device & Network Data: IP address, browser type, operating system, and hardware identifiers.
Usage Patterns: Pages visited, session duration, and navigation paths on our platform.
Cookies & Pixels: Tracking technologies used to optimize site settings and deliver relevant content.
Geolocation Data: Approximate physical location derived from your network connection.

3. How We May Use Your Information

Providing and maintaining your portal security and user account access.
Processing academic course applications, admissions, and overall enrollment.
Personalizing your digital interface and learning management system experience.
Delivering essential academic bulletins, schedules, and regulatory notifications.
Facilitating secure online financial transactions, payments, and tuition billing.

Analyzing educational system usage data to steadily improve usability features.
Maintaining high digital safety guidelines and optimal server load performance.
Complying with statutory laws, governmental audits, and accreditation standards.
Sharing informational updates regarding upcoming workshops and learning seminars.
Preventing malicious behavior, platform abuse, and fraudulent registrations.

Important Note: We will never sell, lease, trade, or transfer your personally identifiable information to unauthorized third parties without your explicit prior consent, except where required by law.

4. Course and Admission Enquiries

For any queries regarding our academic programs, admissions criteria, application deadlines, fee structures, or necessary verification documentation, please reach out directly to our admissions office. We are dedicated to providing support throughout your entire selection, enrollment, and onboarding process.

Admissions Support Desk

Submit An Enquiry

5. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track the activity on our platform and maintain certain security and functional preferences. Cookies are small data files stored on your device that help us provide a seamless, secure, and continuously improving user experience.

Essential Cookies

These are strictly necessary to provide you with services available through our website and to use some of its vital features, such as secure area access.

Analytics Cookies

These cookies collect information that is used in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are.

Preference Cookies

These cookies allow our website to remember choices you make (such as your user name, language, or region) to provide a deeply personalized experience.

6. Third-Party Services and Links

Our platform contains links to external websites, plug-ins, and services operated by third parties. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

7. Communication Through External Platforms

We may use third-party communication platforms and social media channels to interact with you, share updates, and provide customer support. When you engage with us through these external services, please be aware that your communications are also subject to the privacy policies and terms of service of those respective platforms. We encourage you to review their settings and policies to manage how your information is handled.

8. When We May Share Information

We respect your privacy and do not sell your personal data. However, we may share information with trusted third parties under specific circumstances to ensure seamless service delivery, maintain legal compliance, and protect our community.

Service Providers: Trusted partners assisting with hosting, payment processing, and analytics.
Legal Requirements: When strictly required by law, court orders, or governmental regulations.
Business Transfers: In the event of a merger, acquisition, or sale of assets where data is transferred.
With Your Consent: For any other purposes explicitly authorized by you prior to sharing.

TRUST & COMPLIANCE

Privacy & Information Safeguards

We implement state-of-the-art protection, rigorous retention protocols, and safety policies designed to keep your personal information completely private and secure.

9. Data Security

We employ robust administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, loss, misuse, or alteration. Our systems utilize industry-standard encryption protocols (SSL/TLS) for data in transit and at rest, alongside strict access controls and regular security audits. While we strive to protect your data, no method of transmission over the internet is completely bulletproof, and we cannot guarantee absolute security.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal data, we will securely delete or anonymize it. If deletion is temporarily impossible (for example, because your info has been stored in backup archives), we will securely isolate it until deletion is possible.

11. Children's Privacy

Our services are not directed to children under the age of 13 (or 16 in certain jurisdictions), and we do not knowingly collect or solicit personal information from minors. If we discover that a child has provided us with personal information in violation of applicable laws, we will take immediate steps to delete such data from our systems. If you believe we might have collected information from a minor, please contact us immediately so we can take action.

12. Your Choices and Privacy Rights

You have control over how your personal information is collected, used, and shared. Depending on your jurisdiction, you may have specific statutory rights regarding your personal data. We are committed to facilitating your ability to exercise these choices seamlessly.

Right to Access: Request a structured, machine-readable copy of the personal data we hold about you.
Right to Rectification: Ask us to promptly correct inaccurate or incomplete profile information.
Right to Erasure: Request the permanent deletion of your personal data, subject to regulatory retention mandates.
Right to Object & Restrict: Limit our processing of your data for direct marketing, profiling, or legitimate analytical interests.

13. Browser and Do-Not-Track Signals

Some web browsers may transmit 'Do-Not-Track' (DNT) signals to websites with which the browser communicates. Because there is currently no industry standard or legal consensus on how to interpret and respond to these signals, our systems do not currently alter their practices upon receiving a DNT signal. We continue to monitor industry developments to align our compliance mechanisms.

14. Accuracy of Information

We take all reasonable administrative and technical steps to ensure that the personal data we process is accurate, complete, and current for its intended purposes. However, we rely on you to keep your personal information accurate. You are encouraged to review, update, or correct your personal details in your account settings or by contacting our support team directly.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect evolving regulatory updates, security technologies, or changes in our operational procedures. We will notify you of any material changes by posting the updated policy on this page with a revised 'Last Updated' timestamp at the top of the document. We recommend periodic review.

Your Privacy at a Glance

We believe privacy is a fundamental right. Here is a straightforward, transparent summary of how we safeguard your digital presence and respect your data choices.

Transparency

We explain what information may be collected and why, keeping you fully informed at every turn.

Security

We take rigorous and reasonable technical and organizational measures to actively protect your information.

Choice

You maintain total control. You can always choose what information you provide through optional forms.

Respect

We do not intend to sell personal information submitted through this website. Your trust is never for sale.

16. Contact Us About Privacy

If you have questions, concerns or requests regarding this Privacy Policy or the handling of personal information, please contact Sigma-Tech Computers.

Official Contact Details

Sigma-Tech Computers
Software, Hardware & Networking Institute
Head Branch: Ramnagar Morh, Khalisa, Mau, Uttar Pradesh – 276405
Second Branch: Quazi Tola, Walidpur, Mau, Uttar Pradesh – 276405
Email: info@stcedu.in
Phone: +91 95068 39829